Table of Contents
My preferred company for the analysis of code of ethics is COMERICA BANK. This is because the customer trust on the banking services offered principally depends on the established code of ethics for employees. Being among the leading financial institutions in America, the success of COMERICA Bank is largely attributed to trustworthiness and integrity that is a prominent component of the code of ethics for the employees.
The Code of Ethics for COMERICA Bank
Ethical Business practices
The company employees are required at all times to carry out their responsibilities according to the set rules and regulations while upholding the highest standards of integrity. This code is maintained through structural record keeping, ensuring confidentiality of records concerning all stakeholders as well as making the best decisions to the interest of COMERICA Bank and not any personal gains.
Business Conduct
Fair customer service, as well as professional relationships within the business construct, is encouraged of all employees as a key to business integrity while ensuring commitment to the provision of equal services to all employees in a workplace free of unfair conduct. Fairness to customers is also pivotal in the maximization of effectiveness through conducting all affairs in a responsible and prudent manner.
Avoiding Conflict of Interests
The Comerica bank employees are required to avoid engaging in professional situations which may spark a conflict of interests that may end up influencing the decisions made regarding the customer service. The employees should always avoid engaging in business dealings with family and relatives contrary to the set of interests laid down by the Comerica bank.
Protection of Corporate Opportunities
To protect the interests of Comerica, employees must always strive to avoid pursuant of business opportunities for personal gain in an event that would be otherwise profitable to Comerica. The employees should avoid situations that could be perceived as competing with the business interests of Comerica Bank.
Analysis of the positive and negative elements
In the code of ethics for the employees of the Comerica Bank, the positivity of negativity of the set code of ethics depends on the party affected. For instance, most of the set codes of ethics seem to cater for the best interests of the organization. All the above codes of ethics are positively impactful to the interests of the bank. They seek to safeguard the customer’s information that includes confidentiality of records pertaining to all the stakeholders. Basically, the codes of conduct are a positive impact on the customer relationship with the bank and the nature of services offered by the banking institutions(Crane & Matten, 2016).
Conversely, the codes of ethics have negative elements that are restraining the employees from conducting any business that is deemed to be a form of competition to the interests of Comerica bank. This prevents the employees from exploring their potential in that line of professionalism. This can be regarded as a violation of personal rights to the establishment.
Rewriting the codes of Ethics
For the best interests of the bank, the only code of ethics that requires rewriting is the avoidance of conflict of interests. This code should be rewritten to be more employees’ friendly. It should appear as;
Avoiding conflict of interests
Employees of Comerica Bank are required to restrain from conducting any business activity within the premises of the Comerica Bank that may seem to spark a conflict of interest with the policies of the bank. However, the employees can run their own businesses in the banking sector without causing a conflict of interests such as the use of Bank resources for personal interests or diversion of clients to personal businesses for the services.
We can do it today.
- Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press.
- Banks, S. (2016). Everyday ethics in professional life: social work as ethics work. Ethics and Social Welfare, 10(1), 35-52.
- Cetorelli, N., McAndrews, J., & Traina, J. (2014). Evolution in bank complexity.