Robbins, S&P, & Judge, T.A defines Performance evaluation as accessing how the employees performed a specific task in relation to the job description. Leaders relate good performance to completing your work well and professionally, contributing to other activities, correlating well with co-workers, and treating them with respect and avoiding counter productivity. As a manager we evaluate performance with the aim of achieving the following as Robbins states in his book on organizational behavior 17th Edition.
Mainly, is to aid in the decision-making process on recruitments, promotions, terminations, and transfers. It is at this juncture as managers we understand which employee to retain, promote or terminate. Also, we know the importance of every employee towards the success of the company. If the employee performance isn’t of any benefit to the company, he/she is terminated or transferred to other branches. In reference to this, employees do their work efficiently, relate well with other employees and avoid counter productivity (Robbins and Judge, 2017).
Additionally, managers identify the training and development needs of the employees. I have come to realize that at times poor performance is due to lack of adequate training or lack of clear and user-friendly job descriptions. Employees don’t fully comprehend the magnitude of their job and how it should be done. Also, poor teamwork result to poor performance. This calls for new training, team building, and development of their needs (Kounev, Gorton and Sachs,2008).
Lastly, we identify the fundamental skills and competence of their employees who help in job allocation and promotions. I agree with Kounev, Gorton, and Sachs that during the performance evaluation, employees speak out and raise their complaints about fear of losing their jobs or something worse. In doing so, managers understand the actual skills and level of performance of every employee. They also get to know those who rely on others to complete their jobs.
- Kounev, S, Gorton, I. and Sachs, K. (2008) Performance evaluation. Berlin Springer
- Robbins, S. P., & Judge, T. A. (2017). Organizationalbehavior (17thed.). UpperSaddle River, NJ: Pearson.