The critical job-skills requirements for the 21st century


Case study 1: Uber’s Flexible Jobs Rapid Expansion


Applying the job characteristics model, how motivating are Uber’s jobs for drivers?

The Uber’s job is motivating for drivers as it allows divers to use their own cars and make a decision when they want to work. This makes their work flexible, they can decide to work during demand periods when prices are high or when demand is low, when prices are low (Andrew, 2014). Also, the Uber’s drivers are their own bosses as they are not directly controlled by their employer.

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List the competencies you think would be important for success as an Uber drivers

  1. Good managing skills. The driver should demonstrate good skills on how to manage resources like money payment on maintaining their vehicles and paying taxes on their driving incomes. 
  2. Have knowledge on the use of smartphone app
  3. Able to have good communication skills with the customer so as to keep the ratings high 
  4. Able to work during over time hours so as to generate extra money since he/she is an independent contractor and do not receive protection benefits from the employer.


Case study 2: GenMet’s Design for constructing a 21st-Century Workforce


Is GenMet working with a labor surplus or a labor shortage? Explain

It is connected with labor shortage because many GemMet employees are older nearing the retirement age. There are no eligible people to be employed since most young people do not like manufacturing jobs that’s why the CEO, Mary Isbister admits that if she could have found 10 skilled welders, she could employ them even tomorrow (Cassel, R. & Kolstad, R, 1998).  


Why is GenMet’s recruiting strategy so focused on relationships with schools? What other recruiting methods if any would you recommend?

The strategy focusses to sensitize students that GenMet does not only need manual labor but also skilled workers since it has a high tech operations that relies on computers and automated machines. This specialized skills can be gotten through students learning the relevant skills that can assist this business in future.

The recruiting method that can also be used is offering internship positions that are well paid to students who will like to work with them and thereafter, promise of job opportunities in the high tech sectors (Cassel, R. & Kolstad, R, 1998). This will encourage them to work hard in the relevant areas so that they can secure a place in the GenMet.

Study case 3: Strategic Hiring at Skookum Digital Works


What legal pitfalls might Skookum have faced if it had continued a practice of selecting employees who were similar to the company’s founder? What measures besides hiring for values could help the company avoid these pitfalls?

The new employees may easily learn the trade secrets of the business and patent the idea thereby causing legal pitfall in their business. If Skoom Works Digital Works is protected through trade secrets and is never patented by the two fellows, they are likely risking to spilling off the idea to the new employees (Catmull, E, 2014).

Also, hiring similar employees will be viewed as discrimination in job postings. This will bring into question the of discrimination rules.

No new invention brought to the business. The level of thinking will be same, no divergent views that allows for innovativeness and inventiveness of ideas.

The measures to avoid spillage of the trade secrets will be through patenting the business’s idea so that there will be no anyone who will try to steal the idea and use it.

These pitfalls may also be avoided by including language that identifies the business as equal opportunity employer, and nothing in the job posting guarantees employment.


Diversity principle. During the recruiting process of workers, Skookum digital works must include enough variation and personalization to meet the unique needs of diverse persons from different places (Catmull, E, 2014). This component is critical in building international sales.

Well defined strategy. The basis of any recruiting effort is vividly defined and communicated strategy that demonstrates the brand communication, target candidates, and most effective closing methods (the what, who, how and when)

Case study 4: Bitcoin as an Ethical Dilemma


Yes the Biticoin is approaching being unethical monetary instrument because it will be hard to base an economy on a volatile currency like the Biticoins. For one reason, money is used to marshal the capital of the society to create productive assets, like chemical plants and factories. The Biticoins value stability is uncertain, therefore it makes it risky of buying or selling long term bonds in a world dominated by a Biticoin currency.


Yes it makes the Biticoins unethical because it will increase a lot of crime due to its anonymity and increased evil purchases in the country (Francis M K; 1989).

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Yes, according to Paul Krugman, Biticon is evil its use undermines the existing currencies and governments. It indicates that widespread use of Biticoins would lead to the collapse of the 

It is similar to Ponzi’s scheme because Ponzi’s scheme also evil. It is a deceitful investment process where the an individual, operators or association, pays returns to its investors from new capital paid to the operators by new investors, rather than from return netted by the operator. 


Yes, the Biticoins were created with the intention of damaging central banking because their use undermines the existing currencies of the central banks (Francis M K; 1989). Biticoins allows individuals to make money without production of any tangible products. It produces some codes that can be exchanged for money. Like other forms of currency, they cannot be made for individual use.

Did you like this sample?
  1. Andrew Ross Sorkin (2014-06-09). “Why Uber Might Well Be Worth $18 Billion”. The New York Times. Retrieved June 1, 2015.
  2. Cassel, R.N.; Kolstad, R. (1998). “The critical job-skills requirements for the 21st century: Living and working with people”. Journal of Instructional Psychology. 25 (3): 176–180.
  3. Catmull, Edwin (2014). Afterword: The Steve We Knew. Creativity Inc. ISBN 9780812993011.
  4. Francis M K; (1989). Harming Some to Save Others, 57 Philosophical Studies 227-60.
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